Not verifiedNursing Home

Complete Care at Madison, LLC

Matawan, NJ, 07747

4.0(1 review)
55/ 100Fair value
Monthly cost$9,900 – $12,000 / month

Monmouth County benchmark

Average nursing home: $8,913 – $13,219/month

Based on 36 facilities in Monmouth County

+11% above avg

State inspection record

Last inspected: August 27, 2024

Citations in last 12 months:8 citations — review carefully

8 deficiencies found during last health inspection, with 4 stemming from resident or family complaints. Main areas: Resident Rights Deficiencies, Pharmacy Service Deficiencies.

View full state inspection report

Staff turnover (last 12 months)

High turnover can indicate staffing problems. Lower is better.

Registered Nurses
38.9%Near national avg
All nursing staff
37.5%14% below national avg

National averages: RN 38.5% / total 51.2%. Source: CMS.

Detailed inspection findings

Deficiencies by category

Resident Rights Deficiencies: 2Pharmacy Service Deficiencies: 2Administration Deficiencies: 1Environmental Deficiencies: 1Resident Assessment and Care Planning Deficiencies: 1Quality of Life and Care Deficiencies: 1

Individual citations (5 of 8)

F-0557Severity DCorrected

Resident Rights Deficiencies

Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

Inspected: 2024-08-27Corrected: 2024-09-19
F-0622Severity DCorrected

Resident Rights Deficiencies

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

Inspected: 2024-08-27Corrected: 2024-09-18
F-0770Severity ECorrected

Administration Deficiencies

Provide timely, quality laboratory services/tests to meet the needs of residents.

Inspected: 2024-08-27Corrected: 2024-09-09
F-0919Severity DCorrected

Environmental Deficiencies

Make sure that a working call system is available in each resident's bathroom and bathing area.

Inspected: 2024-08-27Corrected: 2024-09-20
F-0658Severity DComplaintCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

Inspected: 2024-08-27Corrected: 2024-09-09

About severity codes: A-C = minimal harm, D-F = more than minimal harm, G-I = actual harm, J-L = immediate jeopardy. Source: CMS (Centers for Medicare & Medicaid Services).

Inspection timeline

August 27, 2024

8 deficiencies found

Questions to ask on your tour

Personalized questions based on Complete Care at Madison, LLC's actual inspection history and care type.

Based on inspection history
  • 1.How do you ensure resident privacy and dignity?
  • 2.What is your process for handling resident complaints?
  • 3.How are medications stored and tracked?
  • 4.What is the medication error rate?
Essential questions
  • What is the all-in monthly cost, including all fees and surcharges?
  • What is the staff-to-resident ratio during day and night shifts?
  • How do you handle medical emergencies?
  • Can I see a copy of your most recent state inspection report?
  • What happens if my loved one's care needs change?
  • Can I speak with current residents or family members?
  • What is the community fee and is it refundable?
  • What are the contract cancellation terms?

Tip: Bring a notepad and take notes. Visit at different times of day. Ask to see the dining room during a meal.

Move-in cost calculator

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Upfront move-in fee

12 months

Monthly total$11,750
12-month total$144,000

Estimates only. Actual costs vary. Always confirm with the facility.

About

Serving Matawan and the surrounding Monmouth County area, this nursing facility provides skilled nursing care, post-acute rehabilitation, and long-term care. Services include wound care, IV therapy, pain management, and post-surgical rehabilitation under the supervision of licensed medical professionals. Accepts Medicaid and Medicare. Licensed for 167 beds.

Languages spoken

English

Capacity

167 beds

Contact this facility directly

Visit websiteCall: (732) 566-6400

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Facility data from the NJ Department of Health.

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