The Highlands Guest Care Center
Dallas, TX, 75243
State inspection record
Last inspected: December 30, 2025
7 deficiencies found during last health inspection.
View full state inspection reportDetailed inspection findings
Deficiencies by category
Individual citations (5 of 7)
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
About severity codes: A-C = minimal harm, D-F = more than minimal harm, G-I = actual harm, J-L = immediate jeopardy. Source: CMS (Centers for Medicare & Medicaid Services).
Inspection timeline
December 30, 2025
2 deficiencies found
April 14, 2025
5 deficiencies found
Questions to ask on your tour
Personalized questions based on The Highlands Guest Care Center's actual inspection history and care type.
Based on inspection history
- 1.How is care plan compliance monitored?
- 2.What steps have you taken to address past quality of care issues?
- 3.How quickly are call bells answered on average?
- 4.How do you ensure resident privacy and dignity?
- 5.What is your process for handling resident complaints?
- 6.What is the RN-to-resident ratio on each shift?
- 7.How quickly can a doctor see a resident if needed?
Essential questions
- •What is the all-in monthly cost, including all fees and surcharges?
- •What is the staff-to-resident ratio during day and night shifts?
- •How do you handle medical emergencies?
- •Can I see a copy of your most recent state inspection report?
- •What happens if my loved one's care needs change?
- •Can I speak with current residents or family members?
- •What is the community fee and is it refundable?
- •What are the contract cancellation terms?
Tip: Bring a notepad and take notes. Visit at different times of day. Ask to see the dining room during a meal.
Move-in cost calculator
Estimate your true first-year cost. Adjust values based on your quote.
Often added for higher care needs
Upfront move-in fee
12 months
Estimates only. Actual costs vary. Always confirm with the facility.
About
A licensed skilled nursing facility in Dallas, Texas, providing 24-hour medical supervision and comprehensive care for seniors.
Languages spoken
English
Capacity
116 beds
Contact this facility directly
We never share your contact info.
You are in control.
Facility data from the NJ Department of Health.
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